Support

Frequently Asked
Questions

Everything you need to know before your first visit — and after.

Your Session

Longevity Loft has a curated wellness protocol that utilizes all of our services for a set amount of time, designed to maximize and optimize health benefits in the allotted time.

However, some clients may prefer to focus on specific modalities during their visit, and that's perfectly fine. As long as your session is completed within the allotted 60 minutes and does not interfere with other guests' experiences, we're happy to offer flexibility.

Our standard wellness sessions are 60 minutes long.

We also offer à la carte sessions for individuals seeking a specific service. Those appointments are shorter and the time depends on the particular service.

We recommend wearing athletic or comfortable attire — workout or yoga clothes work great. If using the infrared sauna, you'll likely sweat, so please bring a towel and a change of clothes.

As long as you stay hydrated, you can go about your day. To fully enjoy your post-session glow, we recommend taking it fairly easy for an hour or so.

A team member is always on-site to welcome you, walk you through the space, and help you get set up for each part of the session. Once you're comfortable, you can move through the experience at your own pace.

Visiting Us

Absolutely! If we have availability, we're happy to welcome walk-ins. Please bring a towel and a change of clothes if you plan on using the infrared sauna.

Yes! In fact, we recommend it. Our facility can accommodate up to 4 people at the same time. Our infrared saunas fit 2 people, cryotherapy accommodates 1, and we have 2 red light therapy beds. Clients simply rotate between the equipment, which is strategically designed to minimize any wait time.

Yes — we're conveniently located in downtown Bothell off Main Street and there is ample free street parking all around the area.

We do not have showers on-site. Most guests simply bring a change of clothes if they plan to sweat in the sauna.

Policies

Please let us know at least 24 hours in advance if you need to cancel or change your appointment to avoid a fee.

Less than 24 hours notice incurs a late cancellation fee. No-shows without notice will be charged in full.

Guests must be 14 years or older to use our services. For guests under 18, a parent or legal guardian must provide written consent and remain on-site for the duration of the session.

Our red light therapy beds have a maximum weight capacity of 300 lbs. We ask that clients provide their current weight on our intake form so our team can verify eligibility in advance.

Our other services — cryotherapy, compression therapy, and infrared sauna — do not have specific weight restrictions. Our team is always available to help with individual needs.

Health & Safety

If you are pregnant, we recommend not using our services unless you have received clear approval from your healthcare provider. Certain modalities — such as cryotherapy, infrared sauna, and red light therapy — may not be recommended during pregnancy.

If you are trying to conceive, we encourage you to consult with your healthcare provider to determine what is appropriate for your individual situation.

Guests with medical conditions such as pacemakers or implanted devices, cardiovascular conditions, cold sensitivity, or recent surgery should consult their healthcare provider before using our services.

Still have questions?

Our team is happy to help — call, text, or send us a message.

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